{"id":57958,"date":"2020-08-21T09:33:02","date_gmt":"2020-08-21T06:33:02","guid":{"rendered":"https:\/\/www.intalio.com\/?p=57958"},"modified":"2020-08-31T14:56:46","modified_gmt":"2020-08-31T11:56:46","slug":"evolution-des-systemes-existants-les-elements-cles-de-la-transformation-digitale-2","status":"publish","type":"post","link":"https:\/\/archive.intalio.com\/fr\/blogs\/evolution-des-systemes-existants-les-elements-cles-de-la-transformation-digitale-2\/","title":{"rendered":"Evolution des syst\u00e8mes existants | Les \u00e9l\u00e9ments cl\u00e9s de la transformation digitale"},"content":{"rendered":"

La transformation digitale s\u2019inscrit comme un \u00e9l\u00e9ment essentiel dans la strat\u00e9gie de la majorit\u00e9 des entreprises, et elle a d\u00e9j\u00e0 prouv\u00e9 son efficacit\u00e9 pour augmenter la productivit\u00e9 et am\u00e9liorer l\u2019exp\u00e9rience client. Les entreprises veulent optimiser le d\u00e9veloppement de leurs affaires et ils ne pourront le faire qu\u2019\u00e0 partir du moment o\u00f9 ils d\u00e9cideront de faire \u00e9voluer les outils et les technologies qui les emp\u00eachent d\u2019avancer.<\/p>\n

Pour r\u00e9ussir son projet de transformation digitale, il faut disposer des bons outils. Nous avons s\u00e9par\u00e9 les outils en trois composantes principales, que nous allons partager avec vous dans ce blog.<\/p>\n

Identifier les trois principales composantes\u2026<\/strong><\/h3>\n

1) Infrastructure<\/p>\n

La premi\u00e8re \u00e9tape de la transformation digitale consiste \u00e0 faire \u00e9voluer votre infrastructure existante. Vous devez cr\u00e9er un data center ou bien utiliser une solution sur le cloud. Lorsque votre mat\u00e9riel est pr\u00eat, pour compl\u00e9ter l\u2019infrastructure syst\u00e8me, vous devez avoir les bonnes applications centrales. Vous devrez disposer d\u2019un serveur de messagerie, un serveur de fichiers, des pares-feux, un serveur d\u2019identit\u00e9s, entre autres. Lorsque vous avez adapt\u00e9 votre infrastructure, vous pouvez passer \u00e0 la prochaine composante.<\/p>\n

2) Application m\u00e9tier<\/p>\n

La seconde composante requise dans votre bo\u00eete \u00e0 outils est l\u2019application m\u00e9tier. Une transformation digitale va immanquablement avoir un impact sur votre m\u00e9tier. Les entit\u00e9s m\u00e9tiers auront de nouveaux besoins pour leurs activit\u00e9s, vous devez alors acqu\u00e9rir l\u2019application m\u00e9tier ad\u00e9quate pour chaque activit\u00e9. Par exemple, vous aurez besoin d\u2019une application m\u00e9tier pour le service client\u00e8le. Vous aurez besoin d\u2019une autre application pour la gestion des correspondances, et ainsi de suite\u2026<\/p>\n

3) Application intelligente<\/p>\n

La troisi\u00e8me composante de votre bo\u00eete \u00e0 outils est l\u2019application intelligente (smart application). Vous devrez faire appel aux services cognitifs afin de faciliter le travail des collaborateurs et pour les rendre plus efficaces. Par exemple, vous aurez besoin d\u2019une classification de documents et de la Reconnaissance Optique de Caract\u00e8res (OCR) pour r\u00e9duire l\u2019interaction humaine et \u00e9radiquer l\u2019erreur humaine lors d\u2019un processus de capture de donn\u00e9es et de documents.<\/p>\n

Disposer des bons outils ne suffit pas toujours pour r\u00e9ussir son projet de transformation digitale. Le management et la culture jouent un r\u00f4le essentiel dans le succ\u00e8s du processus de transformation. Vous devrez obtenir l\u2019adh\u00e9sion du management pour \u00eatre certain d\u2019avoir le support de vos \u00e9quipes et des d\u00e9partements afin d\u2019\u00e9viter les obstacles internes.<\/p>\n

Bien que l\u2019implication du management soit tr\u00e8s importante, les gens r\u00e9sistent toujours au changement car \u00ab\u00a0le diable que vous connaissez est toujours mieux que celui que vous ne connaissez pas\u00a0\u00bb. Par exemple, \u00e0 chaque \u00e9dition d\u2019une nouvelle version de WhatsApp ou Facebook, les utilisateurs commencent toujours par se plaindre des nouvelles fonctionnalit\u00e9s. Ils n\u2019aiment pas le changement, tout simplement. Comprendre la culture, faciliter le transfert et apporter un sentiment de s\u00e9curit\u00e9, puis enfin s\u2019adapter, sont les cl\u00e9s du succ\u00e8s.<\/p>\n

Votre m\u00e9thode d\u2019impl\u00e9mentation doit \u00eatre une ligne ma\u00eetresse bas\u00e9e sur tous ces param\u00e8tres (outils, culture, management, etc\u2026) tout en essayant d\u2019\u00eatre le plus flexible possible. Il faut sensibiliser les gens \u00e0 votre plan et bien r\u00e9pondre aux attentes. Expliquer clairement les avantages de la transformation digitale \u00e0 vos collaborateurs et comment cela va radicalement leur faciliter la vie. Faites des rapports r\u00e9guliers au management pour les tenir inform\u00e9s de l\u2019\u00e9tat d\u2019avancement et ainsi pr\u00e9server leur support.<\/p>\n

Intalio a parcouru un long chemin !<\/strong><\/h3>\n

Intalio supporte les entreprises et les organisations \u00e0 travers le monde en les aidant \u00e0 accomplir leur transformation digitale, tout en respectant les r\u00e8gles et les r\u00e9gulations en place. Nous les aidons \u00e0 construire et g\u00e9rer des processus de donn\u00e9es qui prennent en charge une large gamme de m\u00e9tiers.<\/p>\n

Si vous ne savez pas par o\u00f9 commencer votre projet de transformation digitale ou si vous rencontrez des probl\u00e8mes particuliers que vous voudriez partager, nous sommes \u00e0 votre \u00e9coute pour vous guider sur le bon chemin\u00a0!<\/p>\n

 <\/p>\n

Restons en contact !<\/p>\n","protected":false},"excerpt":{"rendered":"

La transformation digitale s\u2019inscrit comme un \u00e9l\u00e9ment essentiel dans la strat\u00e9gie de la majorit\u00e9 des entreprises, et elle a d\u00e9j\u00e0 prouv\u00e9 son efficacit\u00e9 pour augmenter la productivit\u00e9 et am\u00e9liorer l\u2019exp\u00e9rience client. Les entreprises veulent optimiser le d\u00e9veloppement de leurs affaires et ils ne pourront le faire qu\u2019\u00e0 partir du moment o\u00f9 ils d\u00e9cideront de faire…<\/p>\n","protected":false},"author":15,"featured_media":57972,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[164,169,167],"tags":[218,132,143],"class_list":["post-57958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-content-services-fr","category-gouvernance-de-linformation-fr","category-transformation-numerique-fr","tag-content-services-fr","tag-digital-transformation-fr","tag-information-governance-fr","category-164","category-169","category-167","description-off"],"acf":[],"yoast_head":"\nEvolution des syst\u00e8mes existants | Les \u00e9l\u00e9ments cl\u00e9s de la transformation digitale | intalio<\/title>\n<meta name=\"description\" content=\"Une 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de l'exp\u00e9rience client.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/archive.intalio.com\/fr\/blogs\/evolution-des-systemes-existants-les-elements-cles-de-la-transformation-digitale-2\/\" \/>\n<meta property=\"og:site_name\" content=\"intalio\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EverteamGSIntalio\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-08-21T06:33:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-31T11:56:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/archive.intalio.com\/wp-content\/uploads\/2020\/08\/evolving-from-existing-systems-_-digital-transformation-key-components-copy.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marketing\" \/>\n<meta name=\"twitter:card\" 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